About The Criminal Records Office and Our People

Our Story

The Criminal Records Office is dedicated to assisting individuals in achieving their dreams through innovative solutions and exceptional services.

A criminal record in Jamaica is also known as a police record or police certificate. It’s a document that shows a person’s criminal history and is issued by the Criminal Records Office.
The Criminal Records Office (CRO), which produces police records and other products for various purposes, has digitized parts of its processes and established reachable locations for the pickup of completed records. The CRO has expanded its Police Certificate Application Management System to its subsites at Summit, St. James, Pompano Bay, St. Mary, and May Pen, Clarendon.

With years of experience in the industry, our company has established a strong reputation for excellence and reliability. We have a proven track record of delivering outstanding results and have helped countless individuals achieve their dreams. Our commitment to continuous learning and innovation ensures that we stay ahead of the curve and provide the best solutions for our clients. Choose our company and let us be your partner in success.

Innovation-driven Solutions

Our innovative solutions are designed to address the unique needs of our clients and drive success.

Personalized Approach

We take a personalized approach to ensure that every individual receives tailored support and guidance.

Superior Customer Service

Our team is dedicated to providing superior customer service and ensuring complete satisfaction.

This Privacy Policy outlines how the Criminal Records Office of the Jamaica Constabulary Force handles personal information on their website. Here's a revised version with some adjustments and a link to the relevant data protection act:

Privacy Policy

This Privacy Policy governs the collection, use, and disclosure of personal information by the Criminal Records Office of the Jamaica Constabulary Force, operator of the website "https://cro.jcfcorporatespecialservices.org" (referred to as "we," "us," or "our").

Information Collection and Use

We may collect personal information such as names, addresses, contact details, and other identifiers necessary for processing police record-related services. Information may be collected through online forms, emails, or other communication channels.

Use of Information

We use collected information for the following purposes:

Facilitating the processing and retrieval of police records.
Communicating with users regarding requests or inquiries.
Improving our services and user experience.
Complying with legal obligations and regulations.

Information Sharing and Disclosure

We may share personal information with:

Law enforcement agencies or government authorities as required by law.
Service providers assisting in providing our services, subject to applicable laws and procedures.
Legal advisors for compliance or defense purposes.

Data Security

We implement security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, we cannot guarantee absolute security over the internet or electronic storage.

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

You have the right to request access, correction, updating, or deletion of your personal information held by us. You can exercise these rights by contacting us using the details provided on our website.

Changes to this Privacy Policy

We reserve the right to update or modify this privacy policy at any time. We will notify users of any material changes by posting the updated Privacy Policy on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or our practices regarding personal information, please contact us at:

Email: cro@jcf.gov.jm
Tel: (876) 922-3221 / (876) 922-0125

Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

For more information on data protection, please refer to the Data Protection Act.