Foreign Applicant (Without TRN )

 

Steps to Apply

  1. Get Your Fingerprints Taken

    • Go to a Police Station or a reputable agency in your country to have your fingerprints taken.
    • The fingerprint document must be signed and stamped (notarised).
    • Do a Wire Transfer using instructions on this page. Receipt will used as proof in the next step

  2. Register and submit Submit the Foreign National Form located on this page

    • Fill out and submit the Foreign National Form to start your application.
    • Once submitted, you’ll need to wait for approval, which could take 1-4 business days.
    • After approval, you will receive an email with a link to the Police Certificate Application Management System (PCAMS).

  3. Complete the PCAMS Application

    • Click the link sent to your email. It will partially fill out your application form.
    • Follow the instructions on the screen to complete the application.
    • After finishing, download and print the completed application form.

  4. Prepare Your Supporting Documents
    Along with your printed application, include the following documents:

    • Two passport-sized photographs (They can be signed, but not embossed).
    • A certified copy of the bio-data page of your passport (Make sure to upload this to PCAMS too).

  5. Submit Your Documents

    • Submit the printed application form along with your photographs and certified passport copy to complete your application.

Payment Details for Making Bank Transfer( Only Foreign Nationals Without TRN)

For making a payment, please send a wire/bank transfer to the following details from anywhere in the world:

FOR:                      Bank Name: Bank of Nova Scotia
Address:          Kingston, Jamaica

SWIFT Code: NOSCJMKN

Account Details:

  • Account Number/IBAN: 100418013
  • Account Name: Min. of Nat. Security & Justice Cap B
  • Branch: Scotia Centre
  • Branch Number/Transit: 50765
  • Account Type: Chequing
Intermediary Bank:                 Bank of America
Swift Code:                                   BOFAUS3M
FEDWIRE ABA:                         026009593

Important Note:

Make sure to include your name and Account Name as written above in the description when making the payment to ensure proper processing.

Please make sure to click REGISTER HERE to continue with your application process on PCAMS, or LOG IN if you already have an account.

Foreign Residence Without a TRN must return here after Registration and Confirmation to continue the application Process.

 

Please see PDF for wire transfer information. This is important as the proof of payment will be needed for upload after ticking box above.

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CLOSURE NOTICE

HAPPY EASTER EVERYONE

“Operations will be suspended today, March 17, 2025, from 2:00 PM and will resume on Tuesday, April 22, 2025, at 8:30 AM.”

WE ARE CLOSED FROM 2PM TODAY, THURSDAY APRIL 17, 2025.

Privacy Policy Overview

This Privacy Policy outlines how the Criminal Records Office of the Jamaica Constabulary Force handles personal information on their website. Here's a revised version with some adjustments and a link to the relevant data protection act:

Privacy Policy

This Privacy Policy governs the collection, use, and disclosure of personal information by the Criminal Records Office of the Jamaica Constabulary Force, operator of the website "https://cro.jcfcorporatespecialservices.org" (referred to as "we," "us," or "our").

Information Collection and Use

We may collect personal information such as names, addresses, contact details, and other identifiers necessary for processing police record-related services. Information may be collected through online forms, emails, or other communication channels.

Use of Information

We use collected information for the following purposes:

  • Facilitating the processing and retrieval of police records.
  • Communicating with users regarding requests or inquiries.
  • Improving our services and user experience.
  • Complying with legal obligations and regulations.

Information Sharing and Disclosure

We may share personal information with:

  • Law enforcement agencies or government authorities as required by law.
  • Service providers assisting in providing our services, subject to applicable laws and procedures.
  • Legal advisors for compliance or defense purposes.

Data Security

We implement security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, we cannot guarantee absolute security over the internet or electronic storage.

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

You have the right to request access, correction, updating, or deletion of your personal information held by us. You can exercise these rights by contacting us using the details provided on our website.

Changes to this Privacy Policy

We reserve the right to update or modify this privacy policy at any time. We will notify users of any material changes by posting the updated Privacy Policy on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or our practices regarding personal information, please contact us at:

Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

For more information on data protection, please refer to the Data Protection Act.

✅ Standard Procedure:

  1. Initial Review:
    Upon receiving a PCAMS application:

    • Verify that all mandatory fields have been completed.

    • Check for inconsistencies (e.g. mismatched names, incorrect dates, incomplete addresses).

    • If the application is complete and accurate, proceed with standard processing.

  2. Identifying Discrepancies:
    If errors or omissions are found:

    • Flag the application in the system.

    • Note specific issues clearly in the internal comments section.

    • Prepare to reach out to the applicant for clarification or correction.

  3. Communication with the Applicant complains:

    • (3CX):

      • Make initial contact if urgent clarification is needed.

      • Use a polite, clear, and professional tone.

      • Document the summary and close out on 3cx, including time, date, and outcome.

    • Email:

      • Use CRO email when written clarification is preferable or if the applicant cannot be reached via phone.

      • Ensure the message is respectful, specific about the issue, and provides clear instructions on what is required.

      • Use approved templates where applicable.