POLICE CERTIFICATE APPLICATION MANAGEMENT SYSTEM (PCAMS)
"Applying for your Police Certificate and handling expungements, both locally and internationally, has never been easier."
Building confidence through thorough verification.
APPLY FROM ANYWHERE ANYTIME!
The Jamaica Constabulary Force is connecting with the world through the power of technology. We are dedicated to serving the people with excellence, ensuring the highest quality of service, and upholding the values that build trust and security.
Any Adverse result found on the applicant may cause a delay in the processing time paid for!
About The Criminal Records Office and Our People
The Criminal Records Office is dedicated to assisting individuals in achieving their Police Certificates through innovative solutions and exceptional services.
The Criminal Records Office (CRO), which produces police records and other products for a variety of purposes, has digitized parts of its processes and established reachable locations for the pickup of completed records. The Criminal Records Office have expand its Police Certificate Application Management System to its subsites at Summit, St. James, Pampano Bay, St. Mary and May Pen, Clarendon
Personalized Approach
We take a personalized approach to ensure that every individual receives tailored support and guidance.
Innovation-driven Solutions
Our innovative solutions are designed to address the unique needs of our clients and drive success.
Superior Customer Service
Our team is dedicated to providing superior customer service and ensuring complete satisfaction.
Mission
The mission of the Jamaica Constabulary Force is to serve, protect and reassure the people in Jamaica through the delivery of impartial and professional services aimed at:
- Maintenance of law and order
- Protection of life and property
- Prevention and detection of crime
- Preservation of peace
Vision
The vision of the Jamaica Constabulary is to become a high quality professional service that is valued and trusted by all the citizens of Jamaica.
Advisory
Criminal Records
Recorded Convictions, Unrecorded Convictions and Disclosure Requirement
The Criminal Records Office Opening Hours
| Sunday | Closed |
| Monday | 8:30 am - 4:00pm |
| Tuesday | 8:30 am - 4:00pm |
| Wednesday | 8:30 am - 4:00pm |
| Thursday | 8:30 am - 4:00pm |
| Friday | 8:30 am - 3:00pm |
| Saturday | Closed |
"We serve, we protect, we reassure with courtesy, integrity and proper respect for the rights of all."
Jamaica Constabulary Force
Heads of The Jamaica Constabulary force
The Governor General
His Excellency the Most Hon. Sir Patrick Linton Allen, ON, GCMG, CD, KSt.J was appointed Governor-General of Jamaica on 26th February 2009.
Some of his awards and accomplishments:
- Honorary Doctor of Public Service from Northern Caribbean University – 2009.
- Honorary Doctor of Laws degree from Andrews University – 2010.
- Honorary Doctor of Laws from Oakwood University – 2010.
- Listed in ‘Who is Who’ in American Universities and Colleges (1985).
- Membership in the Phi Kappa Phi, Phi Delta Kappa, Phi Alpha Theta and Alpha Mu Gamma Honors Societies.
Dr The Most Honourable Andrew Michael Holness ON, PC, MP, DLP
Minister of National Security - Hon. Dr. Horace Chang, CD, M.P.
Commissioner of Police
Dr. Kevin Blake
Vision
The vision of the Jamaica Constabulary is to become a high quality professional service that is valued and trusted by all the citizens of Jamaica.
Mission
The mission of the Jamaica Constabulary Force is to serve, protect and reassure the people in Jamaica through the delivery of impartial and professional services aimed at:
- Maintenance of law and order
- Protection of life and property
- Prevention and detection of crime
- Preservation of peace
ISO 9001
ISO is the International Organization for Standardization. It is a global network of national standards bodies that makes international Standards.
An International standard is a document containing practical information and best practices. It often describes an agreed way of doing something or a solution to a global problem.
ISO 9001 is the International standard for a quality management system (QMS). The standard focuses on ensuring organizational excellence and performance by ensuring that standardized processes and procedures are in place for all members to deliver quality service to their customers.
About The Criminal Records Office
A criminal record in Jamaica is also known as a police record or police certificate. It's a document that shows a person's criminal history and is issued by the Criminal Records Office.
The Criminal Records Office (CRO), which produces police records and other products for a variety of purposes, has digitized parts of its processes and established reachable locations for the pickup of completed records. The Criminal Records Office have expand its Police Certificate Application Management System to its subsites at Summit, St. James, Pampano Bay, St. Mary and May Pen, Clarendon.
Download the TAJ Mobile App
Don't wait in lines anymore! Download the TAJ Mobile App from the Google Play store and start buying your Police receipts with just the click of a button!
Services and Requirements
The Criminal Records Office has put the customer's needs first and provide a positive experience that builds trust and loyalty.
Payment Options for Overseas Applicant
Foreign Nationals Without TRN may pay fees in USD, CAD, Pound and any note tenable in Jamaica via money order made payable to the Commissioner of Police. If being assisted by third parties locally or bearers, they can make the payments for Foreign nationals at the tax office or on the TAJ mobile app. The Receipt then be used to complete the application process.
FOR OVERSEAS APPLICANTS
Applications must be completed online for persons applying from overseas.
Requirements:
- Fingerprints must be taken at a Police Station or reputable agency in your country of residence. They must be signed and stamped and The name of the person taking the fingerprints must be clearly stated on the document.
- Two passport-sized photographs must be taken (May be signed but NOT embossed)
- Application Must be completed online using PCAMS
- A receipt for a Police Certificate must be purchased to facilitate the completion of the application.
- Foreign nationals with TRN can purchase receipts online via the TAJ mobile app or a third party can buy receipts at a Tax Office in Jamaica. The applicant's name, TRN, and authorization letter are needed.
- Make a copy of the Bio-data page in the passport (must be certified)
- Bank draft/money order made payable to the Commissioner of Police (Foreign Nationals without TRN)
- All these documents must be packaged and sent to a bearer or Local Agent. They will require a letter of authorization from the applicant and must present a valid ID.
- The application can also be sent directly to the Criminal Records Office for Processing.
- If the package is sent through FedEx or DHL, a return label must be sent also, once the document is to be returned to the receiving destination via the same method.
- foreign nationals with TRN should package the receipt purchase on the TAJ Mobile app along with other supporting documents
APPLYING FOR POLICE RECORD
Persons who require a Police Record should visit any of the Inland Revenue Department Offices (Tax Office) and pay
for a Police Certificate receipt or Pay Online on the TAJ mobile app.
The receipt must be in the name of the applicant.
The fees are:
JMD 3,000 - Regular Service (21 working days)
JMD 6,000 - Express Service (5 working days) NB- Please be advised that appointments are scheduled as soon as possible. JMD 8,000 - Next Day Service (Temporarily Suspended)
The receipt and the following documents must then be taken to the Technical Services Division (Criminal Records Office), 56 Duke Street, Kingston.
Tax Payer Registration Number (TRN) Two passport-sized photographs (should NOT be certified or embossed) • One of the following pieces of VALID identification - passport, national identification card, or driver's license If the police record is for overseas/traveling purposes, a VALID
passport must be presented
All of our service levels include
Criminal Records Office Head Department
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Kingston HQ Address
56 Duke Street
Downtown Kingston(Others coming soon)
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Phone Numbers
(876) 922-3221
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Email
cro@jcf.gov.jm
Things to know when requesting a Police Certificate for Migration!
Whenever considering migrating or filing for either Canada or the United States of America, you should ensure that you know the immigration center where your documents are being processed.
The United States Of America -
NVC (National Visa Center) USCIS (United States Citizenship and Immigration Service.
Canadian Immigration
IRCC - Immigration, Refugees and Citizenship Canada.
CIC - Citizenship and Immigration Canada CPC - Case Processing Center
Legislations that Govern The Criminal Records Office
The Criminal Justice (Admistration) Act
43. For the better supervision of criminals, a register of all persons convicted of crime in this Island shall be kept under the management of the Commissioner of Police, or of such other person, and in such place as the Minster may appoint and in such form, with such evidence of identity, and containing such particulars, and subject to such regulations as many as may from time to be presented by the Minister...
44. In order to make such register complete, and to make the supervision over Criminals effectual, the superintendents or other head officers of the several prisons, the Superintend of the General Penitentiary, and the Chief Officer of Police in every parish shall, from time to time, make returns to the Minster, or to such person or persons as he may appoint, in such manner, and at such time, and containing such evidence of identity, and information with respect to persons convicted of crime, as the Minster may from time to time direct..
45. The Clerks of the circuit and resident magistrates' courts shall make returns of persons convicted of any persons convicted of any criminal offences in such courts respectively, at such time, in such manner and, to such persons, as the minister may from time to time direct.