Standard Operating Procedure
The management of Police Records comprises three major processes in which applicants must: i) pay for the required service type; ii) complete an online application; and iii) attend the selected location on the scheduled date and time for fingerprinting and further process.
01
Payment
The applicant pays for appropriate service at the Tax Administration Jamaica (TAJ) or other prescribed location/facility. For overseas applicants, payments may be made via bank draft or international money order to the Commissioner of Police.
02
Online Application
Applicant completes an online process which includes inter alia scheduling appointment. This includes selecting available date, time, and location for service.
03
Police Certificate Application Unit
This unit is the first point of contact with the applicant or his/her bearer and is responsible for the assessment of documents, Fingerprinting, and preliminary search. This is critical in commencing the processing of Police Records.
Applicant in Person
The Customer service representative shall:
1. Verify that the applicant has the same documents that were uploaded during the online application process. These documents are; a) passport-sized photograph, b) receipt of payment, and c) valid government-issued identification. where the application is for overseas purposes, the applicant’s passport must also be presented; and
2. Use the receipt number or other information provided on the application to record the arrival of the applicant on the PCAMS then direct him/her to the designated fingerprint technician.
