This Privacy Policy outlines the practices of the Criminal Records Office ; Jamaica Constabulary Force, operator of the website "https://cro.jcfcorporatespecialservices.org" (referred to as "we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our website and services.

Information Collection and Use

We may collect personal information, including but not limited to, names, addresses, contact details, and other pertinent identifiers, in order to provide police record-related services as requested by users. We may collect this information through various means, including online forms, emails, or other communication channels.

Use of Information

We use the collected information for the following purposes:

1. To facilitate the processing and retrieval of police records as requested by users.
2. To communicate with users regarding their requests or inquiries.
3. To improve our services and user experience.
4. To comply with legal obligations and regulations.

Information Sharing and Disclosure

We may share personal information with the following parties:

1. Law enforcement agencies or government authorities as required by law.
2. Service providers who assist us in providing our services, subject to laws and internal Standard Operation. Procedures
3. Legal advisors for legal compliance or defense purposes.

Data Security

We implement appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain personal information only for as long as necessary Usually 1 Year according to policy so as to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

Your Rights

You have the right to request access to correct, update, or delete your personal information held by us after a year of submitting your data for the purpose of acquiring a police record. You may exercise these rights by contacting us using the contact information provided on this website.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify users of any material changes by posting the updated Privacy Policy on this website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding personal information, please contact us at

Email: cro@jcf.gov.jm

Tel: (876) 922-3221 / (876) 922-0125

Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.