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POLICE CERTIFICATE APPLICATION MANAGEMENT SYSTEM (PCAMS)

"Applying for your Police Certificate and handling expungements, both locally and internationally, has never been easier."

Building confidence through thorough verification.

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Multi-Biometric Information System

The Criminal Records Office is committed to delivering accurate and error-free results by using fingerprint and record searches to properly validate the identities of applicants.

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APPLY FROM ANYWHERE ANYTIME!

The Jamaica Constabulary Force is connecting with the world through the power of technology. We are dedicated to serving the people with excellence, ensuring the highest quality of service, and upholding the values that build trust and security.

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Any Adverse result found on the applicant may cause a delay in the processing time paid for!

About The Criminal Records Office and Our People

The Criminal Records Office is dedicated to assisting individuals in achieving their Police Certificates through innovative solutions and exceptional services.

The Criminal Records Office (CRO), which produces police records and other products for a variety of purposes, has digitized parts of its processes and established reachable locations for the pickup of completed records. The Criminal Records Office have expand its Police Certificate Application Management System to its subsites at Summit, St. James, Pampano Bay, St. Mary and May Pen, Clarendon

Personalized Approach

We take a personalized approach to ensure that every individual receives tailored support and guidance.

Innovation-driven Solutions

Our innovative solutions are designed to address the unique needs of our clients and drive success.

Superior Customer Service

Our team is dedicated to providing superior customer service and ensuring complete satisfaction.

Mission

The mission of the Jamaica Constabulary Force is to serve, protect and reassure the people in Jamaica through the delivery of impartial and professional services aimed at:

  • Maintenance of law and order
  • Protection of life and property
  • Prevention and detection of crime
  • Preservation of peace

Vision

The vision of the Jamaica Constabulary is to become a high quality professional service that is valued and trusted by all the citizens of Jamaica.

Advisory

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Criminal Records

Recorded Convictions, Unrecorded Convictions and Disclosure Requirement

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Why Criminal Records Office?

Employers often request a police record to obtain background information on applicants and prospective employees. Individuals also often require them when applying for jobs, overseas travel, and other activities.

Applicant must be on time

Applicant who fails to appear at the date and time given after applying for their Police Record may have to rejoin a cue which may impact their businesses and purpose of applying. Proof of the delay may be vetted by a Supervisor

Pickup Location

Applicant MUST pay attention to their email to know which pickup area to appear for their printed certification.

NOTE: The pickup location is the last area to appear. DO NOT APPEAR UNTIL FINGERPRINT IS DONE

CRO Availability

All Offices are open at 8:30 am Mondays-Thursdays and end at 4 pm.

Open 8:30 am on Fridays and ends at 3 pm. This at times varies according to location so be sure to contact us at (876)922-0125 or (876)344-0962.

The Criminal Records Office Opening Hours

Sunday Closed
Monday 8:30 am - 4:00pm
Tuesday 8:30 am - 4:00pm
Wednesday 8:30 am - 4:00pm
Thursday 8:30 am - 4:00pm
Friday 8:30 am - 3:00pm
Saturday Closed

Criminal Records Office

(Main Office) 56 Duke Street, Kingston - PHONE: 876-922-0125/876-922-3221, or WhatsApp  us 876-344-0962 Email cro@jcf.gov.jm

Subsites

  • Summit Police Station – St. James - Phone: 876-224-1012

    Pompano Bay Police Station - St. Mary - Phone: 876-975-5066 /876-833-5904

    Shopping Mall Trading Tower, Shop 24 -1 Windsor Ave, May Pen – Clarendon - Phone: 876-224-1014 or 876-986-1491

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Testimonials

I’ve not always had positive experiences with government offices but my visit to criminal office was really great. I got there before they open, around 7:45am (they opened at 8:30am), approx 20 persons were there before me and I got through just before 9:30am. The process was fairly quick and easy, I was pre-screened at the door and then again on the inside, then I was fingerprinted then waited to get my date to pick up my results. I wish all government offices were this efficient. Thank you.

Valeena Pinnock

Google Business Visitor

I had rocky start as couldn’t get through last Friday up until today but I took a chance and WhatsApp the number given and wala . In seconds I got a response and shortly and appointment for my cousin.. hey it works.. I gave them a 5 star because this method deserves it.. WhatsApp to Di worl

ANGELIQUE JAMES

JCF online police certificate application system is impressive. There was a small bump in the road re the authentication of the payment receipt # but it was eventually done. It’s user friendly with a pleasant interface. Well done

Clyde Williams
Clyde Williams
Attorney at Law
twitter User
@ClydeWilliams46

"We serve, we protect, we reassure with courtesy, integrity and proper respect for the rights of all."

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Jamaica Constabulary Force

Heads of The Jamaica Constabulary force

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The Governor General

His Excellency the Most Hon. Sir Patrick Linton Allen, ON, GCMG, CD, KSt.J was appointed Governor-General of Jamaica on 26th February 2009.

Some of his awards and accomplishments:

  • Honorary Doctor of Public Service from Northern Caribbean University – 2009.
  • Honorary Doctor of Laws degree from Andrews University – 2010.
  • Honorary Doctor of Laws from Oakwood University – 2010.
  • Listed in ‘Who is Who’ in American Universities and Colleges (1985).
  • Membership in the Phi Kappa Phi, Phi Delta Kappa, Phi Alpha Theta and Alpha Mu Gamma Honors Societies.
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Dr The Most Honourable Andrew Michael Holness ON, PC, MP, DLP

Minister of National Security

Minister of National Security - Hon. Dr. Horace Chang, CD, M.P.

Commissioner of Police

Commissioner of Police
Dr. Kevin Blake

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Vision

The vision of the Jamaica Constabulary is to become a high quality professional service that is valued and trusted by all the citizens of Jamaica.

Mission

The mission of the Jamaica Constabulary Force is to serve, protect and reassure the people in Jamaica through the delivery of impartial and professional services aimed at:

  • Maintenance of law and order
  • Protection of life and property
  • Prevention and detection of crime
  • Preservation of peace

ISO 9001

ISO is the International Organization for Standardization. It is a global network of national standards bodies that makes international Standards.

An International standard is a document containing practical information and best practices. It often describes an agreed way of doing something or a solution to a global problem.

ISO 9001 is the International standard for a quality management system (QMS). The standard focuses on ensuring organizational excellence and performance by ensuring that standardized processes and procedures are in place for all members to deliver quality service to their customers.

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About The Criminal Records Office

A criminal record in Jamaica is also known as a police record or police certificate. It's a document that shows a person's criminal history and is issued by the Criminal Records Office.

The Criminal Records Office (CRO), which produces police records and other products for a variety of purposes, has digitized parts of its processes and established reachable locations for the pickup of completed records. The Criminal Records Office have expand its Police Certificate Application Management System to its subsites at Summit, St. James, Pampano Bay, St. Mary and May Pen, Clarendon.

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Download the TAJ Mobile App

Don't wait in lines anymore! Download the TAJ Mobile App from the Google Play store and start buying your Police receipts with just the click of a button!

How do I apply for Police Certificate?

The Criminal Records Office has digitized parts of its processes including setting an appointment moving online. After paying the requisite fee at the Tax Administration Jamaica office, persons MUST now visit the JCF website, www.jcf.gov.jm, and fill out the application.

Services and Requirements

The Criminal Records Office has put  the customer's needs first and provide a positive experience that builds trust and loyalty.

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Regular Service

$3,000 Twenty-one (21) Working Days

Learn more >

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Express Service

$6,000 Five (5) Working Days

Learn more >

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Next Day

$8,000 Temporarily Suspended

Learn more >

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Payment Options for Overseas Applicant

Foreign Nationals Without TRN may pay fees in USD, CAD, Pound and any note tenable in Jamaica via money order made payable to the Commissioner of Police. If being assisted by third parties locally or bearers, they can make the payments for Foreign nationals at the tax office or on the TAJ mobile app. The Receipt then be used to complete the  application process.

FOR OVERSEAS APPLICANTS

Applications must be completed online for persons applying from overseas.

Requirements:

  1. Fingerprints must be taken at a Police Station or reputable agency in your country of residence. They must be signed and stamped and The name of the person taking the fingerprints must be clearly stated on the document.
  2. Two passport-sized photographs must be taken (May be signed but NOT embossed)
  3. Application Must be made online using PCAMS
  4. Make a copy of the Bio-data page in the passport (must be certified)
  5. Bank draft/money order made payable to the Commissioner of Police (Foreign Nationals without TRN)
  6. All these documents must be packaged and sent to a bearer or Local Agent. They will require a letter of authorization from the applicant and must present a valid ID.
  7. The application can also be sent directly to the Criminal Records Office for Processing.
  8. If the package is sent through FedEx or DHL, a return label must be sent also, once the document is to be returned to the receiving destination via the same method.

Learn more

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APPLYING FOR POLICE RECORD

Persons who require a Police Record should visit any of the Inland Revenue Department Offices (Tax Office) and pay
for a Police Certificate receipt or Pay Online on the TAJ mobile app.

The receipt must be in the name of the applicant.
The fees are:
JMD 3,000 - Regular Service (21 working days)
JMD 6,000 - Express Service (5 working days) NB- Please be advised that appointments are scheduled as soon as possible.                                                                JMD 8,000 - Next Day Service (Temporarily Suspended)
The receipt and the following documents must then be taken to the Technical Services Division (Criminal Records Office), 56 Duke Street, Kingston.
Tax Payer Registration Number (TRN) Two passport-sized photographs (should NOT be certified or embossed) • One of the following pieces of VALID identification - passport, national identification card, or driver's license If the police record is for overseas/traveling purposes, a VALID
passport must be presented

 

Learn More 

All of our service levels include

Transmission Prints

Assisting with Expungement

Providing Fingerprints for The Firearm License Authority (FLA)

Conducting Fingerprint service for Port Authority

Processing International fingerprints

Processing Local Fingerprints

Need help? Book a call at a time to suit your schedule

We are the best at what we do, we are fully trained experts with the knowledge you are looking for.

(MAIN OFFICE) 56 DUKE STREET, KINGSTON, DOWNTOWN JAMAICA 

876-922-0125                                 

876-922-3221

 FOR WHATS APP ONLY 876-344-0962

Email: cro@jcf.gov.jm

Criminal Records Office (Main Office) 56 Duke Street, Kingston - PHONE: 876-922-0125/876-922-3221 or WhatsApp us at 876-344-0962 Email:        Cro@jcf.Gov.Jm

Summit Police Station – St. James - Phone: 876-224-1012

Pompano Bay Police Station - St. Mary - Phone: 876-975-5066 /876-833-5904

Shopping Mall Trading Tower, Shop 24 -1 Windsor Ave, May Pen – Clarendon - Phone: 876-224-1014 or 876-986-1491

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Criminal Records Office Head Department

  • Kingston HQ Address​

    56 Duke Street
    Downtown Kingston

    (Others coming soon)

  • Phone Numbers​

    (876) 922-3221

  • Email

    cro@jcf.gov.jm

PCAMS LIBRARY

Find the Know how's on this Page.

The Police Certificate Application Management System was design to make application process allot easier for persons who are in need of a Police Certificate. You can now stay in the comfort of your home or workplace and set your appointment dates online.

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Things to know when requesting a Police Certificate for Migration!

Whenever considering migrating or filing for either Canada or the United States of America, you should ensure that you know the immigration center where your documents are being processed.

The United States Of America -

NVC (National Visa Center)                                                                                                                            USCIS (United States Citizenship and Immigration Service.

Canadian Immigration

IRCC - Immigration, Refugees and Citizenship Canada.

CIC - Citizenship and Immigration Canada                                                                                              CPC - Case Processing Center

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The Criminal Justice (Admistration) Act

43. For the better supervision of criminals, a register of all persons convicted of crime in this Island shall be kept under the management of the Commissioner of Police, or of such other person, and in such place as the Minster may appoint and in such form, with such evidence of identity, and containing such particulars, and subject to such regulations as many as may from time to be presented by the Minister...

44. In order to make such register complete, and to make the supervision over Criminals effectual, the superintendents or other head officers of the several prisons, the Superintend of the General Penitentiary, and the Chief Officer of Police in every parish shall, from time to time, make returns to the Minster, or to such person or persons as he may appoint, in such manner, and at such time, and containing such evidence of identity, and information with respect to persons convicted of crime, as the Minster may from time to time direct..

45. The Clerks of the circuit and resident magistrates' courts shall make returns of persons convicted of any persons convicted of any criminal offences in such courts respectively, at such time, in such manner and, to such persons, as the minister may from time to time direct.

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